What we do
Everything that brings a customer back, run for you.
We take over retention end to end, inside the tools you already pay for. You get one accountable partner and one short report a week.
Email flows
The automations that earn while you sleep. We choose them from your audit, then handle the strategy, copy, design, logic and QA.
- Welcome series
- Abandoned cart and checkout
- Browse follow-up
- Post-purchase
- Replenishment
- Winback and sunset
Email campaigns
A calendar planned around your launches and seasons, so sends have a reason to exist.
- Monthly campaign calendar
- Copy and design
- Segmented sends
- Subject line and offer tests
SMS
Texts that add to your email rather than repeat it, with compliance handled from the start.
- Compliant list growth
- Cart and browse reminders
- Reorder and restock texts
- Launch and offer campaigns
Segmentation and data
We clean the list and build the groups that let each customer get the message that fits.
- List cleanup
- Engaged, VIP, at-risk and one-time segments
- Purchase-based targeting
- Suppression rules
Loyalty and subscriptions
Reasons to come back that don’t depend on a discount.
- Loyalty programme design
- Tier and reward logic
- Subscription offers
- Member-only moments
Post-purchase and reviews
The stretch between delivery and reorder is where the second order is won or lost.
- Delivery and how-to messages
- Review requests
- Cross-sell timing
- Reorder reminders
List growth and deliverability
A list that keeps growing, and emails that keep reaching the inbox.
- Signup and popup fixes
- Sender health checks
- Domain and engagement monitoring
- Sunset policies
Reporting and testing
One short report every week, with the numbers and what we’re fixing next.
- Repeat revenue and repeat rate
- Owned-channel share
- List health
- A test always running
Tools. Shopify and Klaviyo are our home turf. We also work with the SMS, loyalty, reviews and subscription apps most Shopify brands already use.
Two ways we work
It starts free. It continues if it works.
Your first 30 days
Free retention setup
$0
3 revenue flows built and live, list cleanup and core segments, a signup fix, 30 days managed, and a Day 30 readout.
If we prove it
Retention partnership
Base + share
We become your retention team and own the full lifecycle. A monthly base plus a share of attributed repeat revenue. Cancel with 30 days’ notice.