Retention partner for Shopify brands
You bought the customer once. We make sure you never buy them again.
We build and run everything that brings customers back, then answer for one number: how much revenue your existing customers bring in.
Set up in 10 days. Managed by us for 30. You keep everything and pay nothing.
Leak 1 of 5
Signup
The welcome series stops after one email.
A welcome series that introduces the brand and earns the first order.
Leak 2 of 5
Browse and cart
Nobody follows up on browsers.
Browse and abandoned cart flows reach people while they still want the product.
Leak 3 of 5
First order
The second order is left to luck.
Confirmation, delivery and how-to messages that set up the next purchase.
Leak 4 of 5
Second order
Every customer you don’t bring back, you have to buy again.
Timed reorder reminders, a subscription offer and an invitation into loyalty.
Leak 5 of 5
At risk
Buyers go quiet and nobody notices until they’re gone.
We spot buyers going quiet and act before they’re gone.
You don’t need more emails. You need someone who owns the number.
We run everything that brings a customer back.
Strategy, build, copy, design, data, testing and reporting, inside the tools you already pay for.
Email flows and campaigns
Welcome, abandoned cart, browse, post-purchase and winback flows, plus a campaign calendar planned around your launches.
SMS
Timed, compliant texts that work with your email instead of repeating it.
Segmentation
VIPs, at-risk and one-time buyers each get their own messages, so your VIPs never get a 10%-off email.
Loyalty and subscriptions
Reasons to come back that don’t depend on a discount.
Post-purchase and reviews
The moments between delivery and reorder decide the second order.
Reporting and testing
One short report every week, and a test always running on whatever is leaking most.
Repeat revenue by week
SampleDay 0 to Day 30
You know what’s happening, when it happens and what it earned.
Day 0–3
Teardown
We audit how your store brings customers back, pick the 3 flows, and lock the success number in writing.
- Welcome seriesStops after one email
- Browse follow-upNot set up
- Post-purchaseOrder confirmation only
- ListOne segment for everyone
- Abandoned cartLive and working
Illustrative numbers, not a client result.
Day 4–10
Set up
We build the flows, clean the list, set up segments and fix your signup. You approve before anything goes live.
Illustrative numbers, not a client result.
Day 11–30
Run
It goes live. Every week you get a short revenue update.
Revenue by week since going live
- $21,000Week 1
- $34,000Week 2
- $43,000Week 3
- Week 1 update sent
- Week 2 update sent
- Week 3 update sent
Illustrative numbers, not a client result.
Day 30
Readout
What it made, what worked, and your 90-day campaign plan. Your call from there.
Attributed revenue, first 30 days
$98,000
- What it made
- What worked
- What we’d fix next
- Your 90-day campaign plan
Your call from here
Illustrative numbers, not a client result.
We’re not an agency. Here’s the difference.
A typical agency: Sells a number of deliverables
Retentionverse: Commits to a revenue number
A typical agency: Reports opens and clicks
Retentionverse: Reports repeat revenue, repeat rate and owned-channel share
A typical agency: Waits for your brief
Retentionverse: Tells you what to fix next, and why
A typical agency: Designs first, strategy later
Retentionverse: Finds the leak first, then builds
A typical agency: Owns one channel
Retentionverse: Owns the whole customer lifecycle
A typical agency: Gets paid whether it works or not
Retentionverse: Proves it on your store first, free
The numbers we answer for
Repeat revenue
What returning customers bring in across email, SMS and loyalty
Repeat purchase rate
How many first-time buyers come back
Owned-channel share
% of store revenue from channels you own
List health
Growth, engagement and deliverability
3 brands at a time
Free retention setup + 30 days managed. We go first.
No 90-day contract. No discovery-call theatre. We find the biggest gaps in how your store brings customers back, set up the fixes inside your existing tools, run them for 30 days and show you the revenue. Before we start, we agree in writing what “it worked” looks like. If we hit it, we talk partnership. If we don’t, you keep everything we built and we part as friends.
The free setup
What it costs$0
- 3 revenue flows, built and liveChosen from your audit (e.g. welcome, abandoned cart, post-purchase). Strategy, copy, design, logic and QA, all handled.
- List cleanup + core segmentsEngaged, VIPs, at-risk and one-time buyers, each in their own segment.
- Signup + popup fixSo your list keeps growing while we work.
- 30 days managedWe run and tune everything, with a revenue update every week.
- Day 30 readoutWhat it made, what we’d fix next, and a 90-day campaign plan for your brand.
What we ask
- Access to your email platform (usually Klaviyo) and Shopify for 30 days
- One 20-minute kickoff call
- Agreed success numbers upfront, honest numbers at the end, and a short testimonial if it worked
Why free?
Because a partner should prove it before asking for a cent. We only run 3 at a time, so each one gets full attention.
If we prove it, we keep going
We become your retention team and own the full lifecycle: email, SMS, loyalty, subscriptions, post-purchase, segmentation, testing and reporting. One monthly partnership, priced so we win when you win. No long-term lock-in: cancel with 30 days’ notice. Early partners get founding rates. A monthly base plus a share of attributed repeat revenue, which is your platform’s attributed revenue cross-checked against Shopify orders. You see the exact numbers before you commit to anything.
Is this a fit? Four quick checks.
Tap your answers. We only take 3 brands at a time, so we’d rather tell you now.
Are you a Shopify brand with a product people should buy again?
Are you selling more than $10K a month?
Do you want someone to own retention, beyond making email designs?
Are you willing to share your numbers?
Answer all four to see where you stand.
An expert team behind your repeat revenue
Retentionverse is a team of retention specialists, led by me, Mayur Sadar. I’ve spent 4.5 years running lifecycle CRM and retention for ecommerce brands across multiple markets, on platforms like Braze and Klaviyo, and your Shopify store gets that same multi-market rigour. Strategy, copy, design and data each sit with a specialist. Based in India, so your flows get built while you sleep. We overlap with US mornings for calls.
One team accountable for your number.
Mayur Sadar, Founder, Retentionverse
Questions
Is the retention setup really free?
Yes. No card, no contract. We do the work, you see the numbers.
What’s the catch?
We’re selective: 3 at a time. If it works, we’d like to keep working together and ask for an honest testimonial. That’s all.
How do we decide if it “worked”?
Before we start, we agree a success number in writing, based on your store’s size and current results. No moving goalposts on either side.
Who does the work?
Our team of retention specialists, led by Mayur, the founder.
Is this just email?
No. Email is usually where the fastest wins are, so the free setup usually starts there. The partnership covers the whole retention lifecycle: SMS, loyalty, subscriptions, reviews and post-purchase.
What tools do you work with?
Shopify and Klaviyo are our home turf. We also work with the SMS, loyalty, reviews and subscription apps most Shopify brands already use. If yours is unusual, tell us on the form.
What access do you need?
Your email platform and Shopify (read access to orders is enough). Removed at the end if we don’t continue.
Do I keep everything if we don’t continue?
Yes. It’s built in your accounts and it’s yours.
What time zone do you work in?
Based in India, so your flows get built while you sleep. We overlap with US mornings for calls.
How do you measure revenue?
Your platform’s attributed revenue, cross-checked against Shopify orders. We show you exactly how it’s counted.
What if my list is small?
Retention runs on store traffic and customers, not just list size. If you have steady orders, we can prove value.
Let us prove it on your store
We take 3 brands at a time. Tell us about your store and we’ll reply within 48 hours with what we’d fix first.